Cookie Policy
Last updated: August 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site work correctly, remember your preferences, and provide information to the site owners. Cookies can be persistent (stored until they expire or you delete them) or session-based (deleted when you close your browser). We also use equivalent technologies such as browser local storage, which we treat the same way in this policy.
2. Your Consent
Strictly necessary cookies are always active because the site cannot function without them — for example, keeping you signed in, maintaining your shopping cart, and remembering your cookie choice. These do not require your consent.
Non-essential cookies (such as analytics) are only set after you explicitly accept them in our cookie banner. You can change your decision at any time by clearing your browser's local storage or using the cookie settings link in the footer.
3. Cookies We Use
| Cookie / Storage | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| Moonbase session | Moonbase | Keeps you signed in to your account; maintains your cart and licence data during checkout. | Strictly necessary | Session / persistent |
| moonbase_auth | Moonbase | Stores authentication session data so you remain signed in across page loads. | Strictly necessary | Persistent |
| tna-cookie-consent | The Note Audio (this site) | Remembers whether you accepted or rejected non-essential cookies. Stored in local storage, not sent to any server. | Strictly necessary | Until cleared |
We do not currently use analytics, advertising, or tracking cookies. If this changes in the future, this policy and the cookie banner will be updated accordingly, and non-essential cookies will only load after you consent.
4. Third-Party Services
Our store and sign-in are powered by Moonbase. When you browse products, add items to your cart, or complete a purchase, Moonbase may set cookies or use local storage to process your order. Moonbase AS (Organisation number: 931 730 258) is our Merchant of Record. For details on how Moonbase handles your data, please refer to their Privacy Policy.
We do not embed third-party advertising, social media widgets, or video players that set tracking cookies.
5. Managing Cookies
Besides our cookie banner, you can block or delete cookies at any time from your browser settings. Please note that blocking strictly necessary cookies may prevent parts of the store from working correctly.
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
6. Legal Basis
Under the EU ePrivacy Directive and GDPR, strictly necessary cookies are set based on our legitimate interest in operating the website (Article 6(1)(f) GDPR). All other cookies would only be used with your explicit consent (Article 6(1)(a) GDPR). Under the UK PECR and UK GDPR, the same principles apply. Under US state privacy laws such as CCPA/CPRA, we do not sell personal information collected through cookies.
7. Changes to This Policy
We may update this Cookie Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. If we introduce non-essential cookies, the cookie banner will be updated to request your consent before they are set.
8. Contact
If you have any questions about our use of cookies, please contact us at support@thenoteaudio.com.